tk199 Terms and Conditions

1. General Introduction and Acceptance

These Terms and Conditions ("Terms") form a legal agreement between the tk199 platform ("Platform", "we", "us") and its users ("you", "user"). By using the tk199 website (https://tk199.cam) and all services operated under it, you are agreeing to these Terms.

tk199 operates an online casino and betting platform for users in Bangladesh. It is your responsibility to read and fully understand these Terms before using our platform. If you do not agree with any part of these Terms, please refrain from using our platform.

2. Account Registration and Eligibility

2.1 Age Requirement

To open an account and use any game or betting service on tk199, you must be at least 21 years old. This platform is open only to those aged 21 and above. Registration by minors is strictly prohibited. We may request documents to verify your age at any time.

2.2 Registration Requirements

To create an account, you must meet the following conditions:

• You must be at least 21 years old.
• All information provided at the time of registration must be true, accurate, and complete.
• You may operate only one account. Multiple accounts by the same person are prohibited.
• More than one account may not be operated from the same device, IP address, or payment method.
• Accounts may not be transferred or sold to third parties.

2.3 Identity Verification

tk199 reserves the right to verify your identity, age, and payment information at any time. A national ID card, passport, or other government-issued document may be requested. Failure to provide the required documents may result in your account being restricted or closed.

3. Account Security and Responsibility

It is entirely your responsibility to keep your account login details (username and password) confidential. Allowing any third party to use your account is prohibited. If you notice any unauthorized access or suspicious activity on your account, you must notify our support team immediately.

You are personally responsible for all transactions and bets placed from your account. tk199 will not be liable for losses resulting from unauthorized access to your account, unless caused by our own security failure.

4. Deposit and Withdrawal Policy

4.1 Deposit Rules

For depositing funds on tk199, we support bKash, Nagad, Rocket, and Upay payment methods. The minimum deposit amount for each method is ৳200. Deposited funds may only be used for gaming and betting activities.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Successful withdrawals generally reach your chosen payment method within 5 to 30 minutes. tk199 reserves the right to verify your identity before processing a withdrawal request.

4.3 General Payment Terms

• Try to use the same method for both deposits and withdrawals.
• Only transactions from an account registered in your own name are permitted.
• Using a third party's payment account is strictly prohibited.
• If a transaction is made for the purpose of money laundering or fraud, the account will be closed immediately.
• If you experience any issue during a transaction, contact support immediately.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members can receive up to a 200% bonus of up to ৳15,000 on their first deposit. The wagering requirement for this bonus is 20 times (meaning the total bonus amount must be wagered 20 times). The bonus applies once only and to one account.

5.2 General Bonus Terms

• Bonuses are usable only on eligible games — specific restrictions apply.
• Withdrawals from the bonus balance cannot be made before the wagering requirements are met.
• tk199 reserves the right to change, suspend, or cancel any bonus offer at any time.
• If bonus abuse is suspected, tk199 reserves the right to cancel the bonus and investigate the account.
• Each promotion has its own specific terms — see the promotions page for details.

5.3 VIP Program

The tk199 VIP program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. A weekly cashback benefit is available at each level. The cashback rate increases as you reach higher levels — from Bronze up to Diamond level, a maximum weekly cashback of 0.8% is possible. The final decision regarding VIP level assignment and changes rests with tk199.

6. Betting and Gaming Rules

The fair play principle applies to all games and betting activities on tk199. The software running the games and the outcomes are determined in a completely impartial and random manner. If a technical error is found in the result of any game, tk199 reserves the right to cancel or correct the related bet.

For sports betting, the outcome of bets placed during or after a match depends on our sports data provider. If an event is postponed or cancelled, bets will be settled in accordance with tk199's established policy.

7. Prohibited Activities

The following activities are strictly prohibited on the tk199 platform:

• Operating multiple accounts or using another person's account.
• Abusing the bonus system or creating strategic betting patterns with the aim of earning bonuses.
• Money laundering or conducting illegal financial activities.
• Attempting to infiltrate or manipulate the platform's software, algorithms, or random number generator (RNG).
• Using automated bots, scripts, or software to conduct gaming or betting.
• Exploiting platform vulnerabilities or technical errors as an opportunity.
• Employing coordinated strategies against other users (collusion or cheating).
• Creating or operating an account using false, misleading, or incomplete information.

If evidence is found of involvement in any of the above prohibited activities, the account will be closed immediately, all bonuses and winnings will be forfeited, and legal action will be taken if necessary.

8. Account Suspension and Closure

8.1 Closure by tk199

tk199 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• In the event of a violation of these Terms.
• On suspicion of fraud, bonus abuse, or money laundering.
• In cases of providing false information or failure to complete identity verification.
• For technical reasons or due to a security risk.

8.2 Closure by the User

You may close your account at any time by contacting our support team. Please withdraw any remaining balance before closing your account. Any active bonuses at the time of account closure will be considered void.

9. Intellectual Property

All content on the tk199 website and platform — logos, designs, text, graphics, software, and other elements — is the intellectual property of tk199 or its licensors. Copying, distributing, modifying, or using any part of this content for commercial purposes without the prior written permission of tk199 is prohibited.

10. Limitation of Liability

tk199 accepts no liability for the following:

• Financial losses from gaming or betting.
• Interruptions to a game or bet due to loss of internet connection or technical problems.
• Failures or delays by third-party payment service providers.
• Losses caused by the user's own negligence or account information being compromised.
• Circumstances beyond our control (force majeure) such as natural disasters, government restrictions, and the like.

In any circumstance, tk199's maximum liability will never exceed the value of the transaction in question.

11. Privacy and Data Protection

tk199 gives the highest importance to the privacy of your personal information. Details of how we collect, store, and use your information are set out in our Privacy Policy. By using the platform, you are also agreeing to our Privacy Policy.

We use SSL encryption technology to keep your transactions and personal information secure. Your information is never sold to third parties. However, information may be provided to relevant authorities where required by legal obligation or for the purposes of an investigation.

12. Responsible Gambling

tk199 gives the highest priority to responsible gambling. We believe that gambling is a form of entertainment — not a source of income. If you feel that gambling is having a negative effect on your personal or financial life, please visit our Responsible Gaming page.

• Set deposit and betting limits for yourself.
• Request Self-Exclusion if needed.
• Get support through 24/7 live chat.
• Only those aged 21 and above may use this platform.

13. Changes and Amendments

tk199 reserves the right to change these Terms in part or in full at any time. For significant changes, we will publish a notice on the platform or notify you by registered email. If you continue to use the platform after a change, the new Terms will be considered accepted. We therefore recommend visiting this page regularly.

14. Applicable Law and Dispute Resolution

These Terms will be governed by applicable law. Any dispute between tk199 and a user will first be addressed through negotiation. If a resolution cannot be reached through negotiation, the matter will be settled through the relevant legal process.

For dispute resolution, please contact our support team first. We take all complaints seriously and are always committed to reaching a fair resolution.

15. Contact

If you have any questions, feedback, or complaints about these Terms, please contact us:

• Email: [email protected]
• 24/7 Live Chat: Support available in Bengali

Our support team is available seven days a week, twenty-four hours a day to serve you. Feel free to contact us with any issue.